Delivery
- We pack and ship your order within 1–2 business days.
- Delivery within Sweden normally takes 1–3 business days after dispatch.
- Shipping costs and any free shipping are shown in the cart and at checkout.
- When your parcel is on its way you'll receive an e-mail with a tracking number.
Returns
Only unopened packs can be returned. The patches are hygiene products, so for safety reasons we don't take back a pack that has been opened or whose seal has been broken.
How to return. E-mail us at info@memoramode.se within 14 days of receiving your parcel, with your order number, and we'll send you our return address. You pay for the return shipping, and the parcel is your responsibility until it reaches us – please use a tracked service. Once we have received the unopened pack, we refund you.
Returned items are never resold. Everything sent back to us is discarded, so every pack you receive is untouched.
Something wrong?
Has something been damaged or gone wrong? E-mail us at info@memoramode.se with your order number and preferably a photo – we'll sort it out. Read more in our terms of purchase.